he888 Terms and Conditions

1. Acceptance of Terms

By accessing the he888 website at he888.pro, by downloading the he888 mobile application, or by using any service provided through the he888 platform, you enter into a binding agreement with he888 and accept these Terms and Conditions without modification.

These terms apply to all users of the platform, including visitors who browse the site without registering, registered members who have not yet made a deposit, and active players who use the full range of he888 services including sports betting, live casino, slots and the cashier.

Use of the he888 platform also means you accept the Privacy Policy, the Responsible Gaming Policy, and any specific promotion terms that apply to individual bonuses or offers. All of these documents form part of the overall agreement between you and he888.

2. Eligibility

To register and use he888, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration. he888 strictly prohibits underage gambling.
• You must be registering and playing as an individual, not on behalf of a business, organisation or third party.
• You must not have been previously excluded or banned from the he888 platform.
• You must have the legal capacity to enter into binding agreements under the laws applicable to your situation.
• You must not be using the platform in a jurisdiction where accessing online gaming services is prohibited.

he888 reserves the right to request age verification documents at any time. If a player is found to be under 18, their account will be immediately closed, all winnings will be voided and any deposited funds will be returned after administrative review.

3. Account Registration

Each player is permitted to hold exactly one account on he888. Creating multiple accounts — whether under the same name, the same payment method, the same device or the same IP address — is strictly prohibited and will result in all associated accounts being permanently closed.

When registering, you must provide accurate, complete and truthful information. This includes your full name, date of birth, and valid contact details. Providing false information during registration is a breach of these terms and may result in immediate account suspension and forfeiture of any balance held.

You are responsible for keeping your he888 account credentials secure. Do not share your password with anyone. he888 will never ask you for your password via live chat, email or any other channel. If you believe your account has been accessed without your permission, contact support immediately so appropriate action can be taken.

Account verification may be required before withdrawals are processed. he888 may request identity documents, proof of payment method ownership or other documentation as part of standard KYC (Know Your Customer) procedures. Providing clear and accurate documentation promptly will help avoid delays in withdrawal processing.

4. Deposits and Withdrawals

All transactions on he888 are conducted in Pakistani Rupees (PKR). The platform supports the following payment methods for Pakistan players:

• JazzCash — mobile wallet deposits and withdrawals
• Easypaisa — mobile wallet deposits and withdrawals
• Raast — instant interbank transfers
• Bank Transfer — direct transfers from major Pakistan banks
• Debit and Credit Cards — where supported by the issuing bank

Minimum and maximum deposit and withdrawal amounts are displayed in the cashier section of the platform. These limits may be adjusted from time to time and may vary depending on the payment method chosen.

Deposits are credited to your he888 balance as soon as the payment is confirmed by the relevant payment provider. In most cases this is near-instant for JazzCash and Easypaisa. Bank transfers may take longer depending on the sending bank's processing times.

Withdrawals are processed by the he888 team as quickly as possible. Most mobile wallet withdrawals complete within a few hours of approval. Bank transfers typically arrive within the same business day, though processing times may vary. he888 does not charge fees on withdrawals from the platform side; however, your payment provider may apply their own transaction charges.

All deposits and withdrawals must be made using payment methods that belong to the registered account holder. Third-party payments — where a deposit or withdrawal uses a JazzCash, Easypaisa or bank account in a different name to the he888 account — are not permitted and may result in account suspension pending investigation.

5. Bonuses and Promotions

he888 offers a range of bonuses and promotions to both new and existing players. These include welcome bonuses, deposit match bonuses, free spins, reload bonuses, cashback offers and season-specific promotions tied to events such as PSL and international cricket series.

Every bonus and promotion on he888 comes with specific terms including wagering requirements, minimum deposit amounts, eligible games and expiry periods. These terms are published on the Promotions page and must be read before claiming any offer. By claiming a bonus, you agree to the applicable promotion terms.

Key general rules that apply to all he888 bonuses unless otherwise stated:

• Bonuses are for personal use only and cannot be transferred, sold or assigned to another player.
• Only one welcome bonus can be claimed per player, per household, per device and per IP address.
• Bonuses must be wagered the specified number of times before any winnings derived from bonus funds can be withdrawn.
• Bonus funds are separate from real-money funds in your balance. Real-money funds are typically used first when placing bets unless otherwise specified.
• Attempting to exploit bonuses through bet hedging, using multiple accounts or coordinated play with other players may result in bonus cancellation and account review.
• he888 reserves the right to modify, suspend or withdraw any promotion at any time. Players who have already claimed an active promotion will not be affected by mid-promotion changes to the core terms.

6. Sports Betting Rules

The he888 sportsbook covers cricket, PSL, T20 international matches, football, esports and a wide range of other sports. The following rules apply to all sports betting activity on the platform:

• All bets are final once confirmed. Bets cannot be cancelled, reversed or amended after placement unless the event qualifies for an in-play cash-out and the cash-out option is available at that time.
• In the event of a match being abandoned, postponed or cancelled, bets will be settled according to the specific sport's rules as published in the sportsbook's individual sport rules section.
• For cricket, if a match is reduced due to weather or other interruptions and a result is determined by Duckworth-Lewis method, bets will stand and be settled on the official result.
• Minimum and maximum bet limits apply per market and per event. These are displayed in the bet slip when placing a bet.
• he888 reserves the right to void any bet placed on a market affected by irregular activity, obvious pricing errors or technical issues.
• Live in-play betting is available on selected matches. In-play odds update in real time and bets are accepted subject to available liquidity at the time of placement.
• PSL match betting, player performance markets, over/under totals and ball-by-ball markets are available during the PSL season and are subject to the same general betting rules.

7. Casino Games

The he888 casino includes slots, live casino tables, and other game types provided by third-party game studios. All games use certified random number generators (RNG) or live dealer streams from licensed studio providers.

• Each game has its own rules, paylines, RTP (Return to Player) percentage and volatility rating. Players are encouraged to read the individual game rules before playing.
• In the event of a technical failure during a game round — including disconnection or server error — the round outcome will be determined based on the last confirmed game state. he888 is not liable for losses caused by disconnections on the player's side.
• Progressive jackpot games contribute to shared prize pools. Jackpot wins are paid in full and credited to the winning player's account. Progressive jackpot amounts displayed are indicative and update in real time.
• Live casino games are streamed from professional studios. If a live stream is interrupted due to technical issues on the studio's end, affected rounds may be voided and stakes returned at the discretion of the game provider.
• Ante Bahar, Teen Patti, Dragon Tiger and other South Asia-popular game formats are available in the live casino section and are subject to the same general casino rules.

8. Prohibited Conduct

The following actions are strictly prohibited on the he888 platform. Engaging in any of the below may result in immediate account suspension, forfeiture of balance and permanent ban:

• Creating more than one account per person.
• Providing false, misleading or incomplete information during registration or verification.
• Using the platform for any purpose other than personal entertainment.
• Attempting to exploit bonuses, promotions or free bets through systematic abuse, multi-accounting or collusion with other players.
• Using any software, bot, script or automated tool to interact with the platform in a way not intended for regular player use.
• Engaging in any form of match fixing, insider betting or placing bets based on information not available to the general public.
• Attempting to reverse-engineer, hack, disrupt or interfere with the he888 platform or its underlying systems.
• Using the platform to launder funds or engage in any activity that could constitute financial crime.
• Harassing, threatening or abusing he888 support staff or other players through any communication channel.

9. Account Suspension and Closure

he888 reserves the right to suspend, restrict or permanently close any account at its discretion. Reasons that may lead to account action include but are not limited to:

• Breach of any part of these Terms and Conditions.
• Suspected fraudulent activity or money laundering.
• Failure to provide required verification documents within a reasonable timeframe.
• Abuse of promotions, bonuses or referral programmes.
• Requests from law enforcement or regulatory bodies.

Players may also request voluntary account closure at any time by contacting he888 support. If you wish to self-exclude for responsible gaming reasons, this can be done directly through the account settings or by contacting support, and will take effect promptly.

Upon account closure, any remaining real-money balance (excluding bonus funds subject to wagering requirements not yet met) will be returned to the player via their registered payment method after any necessary verification steps are completed.

10. Privacy and Data

he888 collects and processes personal data in accordance with the Privacy Policy published at /privacy-policy. By registering an account, you consent to the collection and use of your data as described in that document.

Your data is used to manage your account, process transactions, verify your identity, provide customer support and improve the platform. he888 does not sell personal data to third parties for marketing purposes. Data may be shared with payment providers and game studios strictly as required to deliver the service.

he888 uses industry-standard encryption to protect data transmitted between your device and the platform. You are responsible for keeping your own login credentials secure and not sharing account access with others.

11. Responsible Gaming

he888 is committed to promoting responsible gaming. Gambling is intended as a form of entertainment and should never be viewed as a way to make money or to recover financial losses.

The following tools are available to all he888 players at no charge and can be activated at any time through account settings or by contacting support:

• Deposit Limits — set daily, weekly or monthly limits on how much you can deposit.
• Loss Limits — cap the amount you can lose within a chosen time period.
• Session Time Limits — receive a reminder or automatic logout after a set duration of play.
• Self-Exclusion — temporarily or permanently exclude yourself from the platform.
• Reality Checks — regular pop-up notifications showing your session duration and total activity.

If gambling is causing problems for you or someone you know, please use the tools above and visit the Responsible Gaming page for more guidance. he888 is for adults aged 18 and over only.

12. Intellectual Property

All content on the he888 platform — including but not limited to the website design, logos, graphics, text, software, game interfaces and promotional materials — is the intellectual property of he888 or its licensed partners and content providers.

You may not copy, reproduce, distribute, modify or create derivative works from any he888 content without prior written permission. Unauthorised use of he888 intellectual property may result in legal action.

Game content is provided by third-party studios under licence agreements. All rights in individual game content remain with the respective game providers.

13. Limitation of Liability

The he888 platform is provided on an "as is" and "as available" basis. While he888 makes every reasonable effort to maintain platform availability and accuracy, no guarantee is made that the service will be uninterrupted, error-free or completely secure at all times.

To the maximum extent permitted, he888 shall not be liable for:

• Loss of winnings or deposits due to technical faults caused by third-party payment providers or game studios.
• Losses arising from a player's failure to secure their account credentials.
• Indirect, consequential or incidental losses arising from use of the platform.
• Interruptions to service caused by circumstances outside he888's reasonable control, including network outages, payment provider downtime or force majeure events.

Nothing in these terms limits he888's liability for fraud, gross negligence or any liability that cannot be excluded by applicable law.

14. Changes to Terms

he888 reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, a notice will be posted on the platform and the "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the he888 platform after changes are published constitutes acceptance of the updated terms. If you do not agree with any changes, you should stop using the platform and contact support to arrange account closure.

It is your responsibility to check these terms periodically. he888 recommends reviewing this page whenever you notice the Last Updated date has changed.

15. Contact

If you have any questions about these Terms and Conditions, need clarification on any specific rule, or wish to raise a complaint, the he888 support team is available 24/7 via live chat through the website or app.

You can also reach the team by email. The support email address is displayed in the footer of this page. When contacting support about a specific account matter, please have your registered account details ready so the team can assist you as quickly as possible.

For responsible gaming support requests — including activating self-exclusion or setting deposit limits — please contact support directly via live chat for the fastest response. These requests are treated as priority by the he888 support team.